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We get some of it by collecting data about your interactions, use, and experience with our products and communications. We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data.
These third-party sources vary over time and include:. When you are asked to provide personal data, you can decline. Many of our products require some personal data to operate and provide you with a service.
If you choose not to provide data required to operate and provide you with a product or feature, you cannot use that product or feature. Where providing the data is optional, and you choose not to share personal data, features like personalization that use the data will not work for you. The data we collect depends on the context of your interactions with Microsoft and the choices you make including your privacy settings , the products and features you use, your location, and applicable law.
Name and contact data. Your first and last name, email address, postal address, phone number, and other similar contact data. Passwords, password hints, and similar security information used for authentication and account access.
Demographic data. Data about you such as your age, gender, country, and preferred language. Payment data. Data to process payments, such as your payment instrument number such as a credit card number and the security code associated with your payment instrument.
Subscription and licensing data. Information about your subscriptions, licenses, and other entitlements. Data about your use of Microsoft products. In some cases, such as search queries, this is data you provide in order to make use of the products. In other cases, such as error reports, this is data we generate. Other examples of interactions data include:. Content of your files and communications you input, upload, receive, create, and control. For example, if you transmit a file using Skype to another Skype user, we need to collect the content of that file to display it to you and the other user.
If you receive an email using Outlook. Other content we collect when providing products to you include:. Video or recordings. Recordings of events and activities at Microsoft buildings, retail spaces, and other locations.
If you enter Microsoft Store locations or other facilities, or attend a Microsoft event that is recorded, we may process your image and voice data. Feedback and ratings. Information you provide to us and the content of messages you send to us, such as feedback, survey data, and product reviews you write. Traffic data. Traffic data indicates with whom you have communicated and when your communications occurred. We will process your traffic data only as required to provide, maintain, and improve our communications services and we do so with your consent.
Product-specific sections below describe data collection practices applicable to use of those products. Microsoft uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:. We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research. In carrying out these purposes, we combine data we collect from different contexts for example, from your use of two Microsoft products or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.
Our processing of personal data for these purposes includes both automated and manual human methods of processing. Our automated methods often are related to and supported by our manual methods. For example, our automated methods include artificial intelligence AI , which we think of as a set of technologies that enable computers to perceive, learn, reason, and assist in decision-making to solve problems in ways that are similar to what people do.
To build, train, and improve the accuracy of our automated methods of processing including AI , we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made. For example, we manually review short snippets of voice data that we have taken steps to de-identify to improve our speech recognition technologies.
Microsoft uses the data we collect to provide you rich, interactive experiences. For these purposes, we combine data we collect from different contexts for example, from your use of two Microsoft products.
For example, Cortana may use information from your calendar to suggest action items in a heads-up email, and Microsoft Store uses information about the apps and services you use to make personalized app recommendations. However, we have built in technological and procedural safeguards designed to prevent certain data combinations where required by law.
For example, where required by law, we store data we collect from you when you are unauthenticated not signed in separately from any account information that directly identifies you, such as your name, email address, or phone number.
When we transfer personal data from the European Economic Area, we do so based on a variety of legal mechanisms, as described in the Where we store and process personal data section of this privacy statement. We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized.
We also share data with Microsoft-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Microsoft and its customers. We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorized.
For example, we share your content with third parties when you tell us to do so, such as when you send an email to a friend, share photos and documents on OneDrive, or link accounts with another service. If you use a Microsoft product provided by an organization you are affiliated with, such as an employer or school, or use an email address provided by such organization to access Microsoft products, we share certain data, such as interaction data and diagnostic data to enable your organization to manage the products.
When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among Microsoft-controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data to provide those functions.
In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.
Finally, we will retain, access, transfer, disclose, and preserve personal data, including your content such as the content of your emails in Outlook. For more information about data we disclose in response to requests from law enforcement and other government agencies, please see our Law Enforcement Requests Report. Please note that some of our products include links to or otherwise enable you to access products of third parties whose privacy practices differ from those of Microsoft.
If you provide personal data to any of those products, your data is governed by their privacy policies.
You can also make choices about the collection and use of your data by Microsoft. You can control your personal data that Microsoft has obtained, and exercise your data protection rights, by contacting Microsoft or using various tools we provide.
In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:. Not all personal data processed by Microsoft can be accessed or controlled via the tools above.
If you want to access or control personal data processed by Microsoft that is not available via the tools above or directly through the Microsoft products you use, you can always contact Microsoft at the address in the How to contact us section or by using our web form.
We provide aggregate metrics about user requests to exercise their data protection rights via the Microsoft Privacy Report. You can access and control your personal data that Microsoft has obtained with tools Microsoft provides to you, which are described below, or by contacting Microsoft.
For instance:. You can also object to or restrict the use of your personal data by Microsoft. For example, you can object at any time to our use of your personal data:.
If your organization, such as your employer, school, or service provider, provides you with access to and is administering your use of Microsoft products, contact your organization to learn more about how to access and control your personal data. You can access and control your personal data that Microsoft has obtained, and exercise your data protection rights, using various tools we provide. The tools most useful to you will depend on our interactions with you and your use of our products.
Here is a general list of tools we provide to help you control your personal data; specific products may provide additional controls. We will respond to requests to control your personal data as required by applicable law.
You can choose whether you wish to receive promotional communications from Microsoft by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by signing in with your personal Microsoft account, and viewing your communication permissions where you can update contact information, manage Microsoft-wide contact preferences, opt out of email subscriptions, and choose whether to share your contact information with Microsoft partners.
If you do not have a personal Microsoft account, you can manage your Microsoft email contact preferences by using this web form. These choices do not apply to mandatory service communications that are part of certain Microsoft products, programs, activities, or to surveys or other informational communications that have their own unsubscribe method.
To opt out of receiving interest-based advertising from Microsoft, visit our opt-out page. When you opt out, your preference is stored in a cookie that is specific to the web browser you are using. The opt-out cookie has an expiration date of five years. If you delete the cookies on your device, you need to opt out again.
You can also link your opt-out choice with your personal Microsoft account. It will then apply on any device where you use that account and will continue to apply until someone signs in with a different personal Microsoft account on that device.
If you delete the cookies on your device, you will need to sign in again for the settings to apply. For Microsoft-controlled advertising that appears in apps on Windows, you may use the opt-out linked to your personal Microsoft account, or opt out of interest-based advertising by turning off the advertising ID in Windows settings.
Because the data used for interest-based advertising is also used for other required purposes including providing our products, analytics, and fraud detection , opting out of interest-based advertising does not stop that data collection. You will continue to get ads, although they may be less relevant to you.
You can opt out of receiving interest-based advertising from third parties we partner with by visiting their sites see above. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie.
We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.
Microsoft apps use additional identifiers, such as the advertising ID in Windows described in the Advertising ID section of this privacy statement, for similar purposes. Our websites may include web beacons, cookies, or similar technologies from third-party service providers. You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.
This data often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well.
Some cookies are placed by third parties acting on our behalf. We use cookies and similar technologies to store and honor your preferences and settings, enable you to sign-in, provide interest-based advertising, combat fraud, analyze how our products perform, and fulfill other legitimate purposes described below.
Microsoft apps use additional identifiers, such as the advertising ID in Windows, for similar purposes, and many of our websites and applications also contain web beacons or other similar technologies, as described below. Microsoft uses cookies and similar technologies for several purposes, depending on the context or product, including:.
Where required, we obtain your consent prior to placing or using optional cookies that are not i strictly necessary to provide the website; or ii for the purpose of facilitating a communication. Some of the cookies we commonly use are listed below.
This list is not exhaustive, but it is intended to illustrate the primary purposes for which we typically set cookies.
If you visit one of our websites, the site will set some or all of the following cookies:. In addition to the cookies Microsoft sets when you visit our websites, third parties can also set cookies when you visit Microsoft sites. For example:. For a list of the third parties that set cookies on our websites, including service providers acting on our behalf, please visit our third party cookie inventory. On some of our websites, a list of third parties is available directly on the site.
The third parties on these sites may not be included in the list on our third party cookie inventory. Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. As mentioned above, where required, we obtain your consent before placing or using optional cookies that are not i strictly necessary to provide the website; or ii for the purpose of facilitating a communication.
We separate these optional cookies by purpose, such as for advertising and social media purposes. You may consent to certain categories of optional cookies and not others. Certain features of Microsoft products depend on cookies. If you choose to block cookies, you cannot sign in or use some of those features, and preferences that are dependent on cookies will be lost.
If you choose to delete cookies, any settings and preferences controlled by those cookies, including advertising preferences, are deleted and will need to be recreated. Additional privacy controls that can impact cookies, including the tracking protections feature of Microsoft browsers, are described in the How to access and control your personal data section of this privacy statement. Some Microsoft webpages contain electronic tags known as web beacons that we use to help deliver cookies on our websites, count users who have visited those websites, and deliver co-branded products.
We also include web beacons or similar technologies in our electronic communications to determine whether you open and act on them. In addition to placing web beacons on our own websites, we sometimes work with other companies to place our web beacons on their websites or in their advertisements. This helps us to, for example, develop statistics on how often clicking on an advertisement on a Microsoft website results in a purchase or other action on the advertiser's website.
It also allows us to understand your activity on the website of a Microsoft partner in connection with your use of a Microsoft product or service. Finally, Microsoft products often contain web beacons or similar technologies from third-party analytics providers, which help us compile aggregated statistics about the effectiveness of our promotional campaigns or other operations.
These technologies enable the analytics providers to set or read their own cookies or other identifiers on your device, through which they can collect information about your online activities across applications, websites, or other products. However, we prohibit these analytics providers from using web beacons on our sites to collect or access information that directly identifies you such as your name or email address You can opt out of data collection or use by some of these analytics providers by visiting any of the following sites: Adjust , AppsFlyer , Clicktale , Flurry Analytics , Google Analytics requires you to install a browser add-on , Kissmetrics , Mixpanel , Nielsen , Acuity Ads , WebTrends or Optimizely.
In addition to standard cookies and web beacons, our products can also use other similar technologies to store and read data files on your computer. This is typically done to maintain your preferences or to improve speed and performance by storing certain files locally.
But, like standard cookies, these technologies can also store a unique identifier for your computer, which can then track behavior. Local Shared Objects or "Flash cookies. To learn how to manage or block Flash cookies, go to the Flash Player help page.
Silverlight Application Storage. Websites or applications that use Microsoft Silverlight technology also have the ability to store data by using Silverlight Application Storage.
To learn how to manage or block such storage, see the Silverlight section of this privacy statement. If you use a Microsoft product with an account provided by an organization you are affiliated with, such as your work or school account, that organization can:. If you lose access to your work or school account in event of change of employment, for example , you may lose access to products and the content associated with those products, including those you acquired on your own behalf, if you used your work or school account to sign in to such products.
Many Microsoft products are intended for use by organizations, such as schools and businesses. Please see the Enterprise and developer products section of this privacy statement. If your organization provides you with access to Microsoft products, your use of the Microsoft products is subject to your organization's policies, if any. When you use social features in Microsoft products, other users in your network may see some of your activity.
To learn more about the social features and other functionality, please review documentation or help content specific to the Microsoft product.
Microsoft is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement. For more information on our business operations, please see the Enterprise and developer products section. For Microsoft products provided by your K school, including Microsoft Education, Microsoft will:. With a Microsoft account, you can sign in to Microsoft products, as well as those of select Microsoft partners. Personal data associated with your Microsoft account includes credentials, name and contact data, payment data, device and usage data, your contacts, information about your activities, and your interests and favorites.
Signing in to your Microsoft account enables personalization and consistent experiences across products and devices, permits you to use cloud data storage, allows you to make payments using payment instruments stored in your Microsoft account, and enables other features. If you sign into a service offered by a third party with your Microsoft account, you will share with that third party the account data required by that service.
With a Microsoft account, you can sign into Microsoft products, as well as those of select Microsoft partners. Signing into your Microsoft account enables personalization, consistent experiences across products and devices, permits you to use cloud data storage, allows you to make payments using payment instruments stored in your Microsoft account, and enables other features.
There are three types of Microsoft account:. Personal Microsoft accounts. The data associated with your personal Microsoft account, and how that data is used, depends on how you use the account. Work or school accounts. The data associated with a work or school account, and how it will be used, is generally similar to the use and collection of data associated with a personal Microsoft account. If your employer or school uses Azure Active Directory AAD to manage the account it provides you, you can use your work or school account to sign in to Microsoft products, such as Microsoft and Office , and third-party products provided to you by your organization.
If required by your organization, you will also be asked to provide a phone number or an alternative email address for additional security verification. And, if allowed by your organization, you may also use your work or school account to sign in to Microsoft or third-party products that you acquire for yourself.
Third-party accounts. The data associated with a third-party Microsoft account, and how it will be used, is generally similar to the use and collection of data associated with a personal Microsoft account. Your service provider has control over your account, including the ability to access or delete your account. You should carefully review the terms the third party provided you to understand what it can do with your account. When a Microsoft product collects age, and there is an age in your jurisdiction under which parental consent or authorization is required to use the product, the product will either block users under that age or will ask them to provide consent or authorization from a parent or guardian before they can use it.
We will not knowingly ask children under that age to provide more data than is required to provide for the product. Once parental consent or authorization is granted, the child's account is treated much like any other account. The child can access communication services, like Outlook and Skype, and can freely communicate and share data with other users of all ages. Learn more about parental consent and Microsoft child accounts. Parents or guardians can change or revoke the consent choices previously made, and review, edit, or request the deletion of the personal data of the children for whom they provided consent or authorization.
What is Xbox? Xbox is the gaming and entertainment division of Microsoft. Xbox hosts an online network that consists of software and enables online experiences crossing multiple platforms. This network lets your child find and play games, view content, and connect with friends on Xbox and other gaming and social networks.
Children can connect to the Xbox network using Xbox consoles, Windows devices, and mobile devices Android and iPhone. Xbox consoles are devices your child can use to find and play games, movies, music, and other digital entertainment.
When they sign in to Xbox, in apps, games or on a console, we assign a unique identifier to their device. Xbox continues to provide new experiences in client apps that are connected to and backed by services such as Xbox network and cloud gaming. When signed in to an Xbox experience, we collect required data to help keep these experiences reliable, up to date, secure, and performing as expected. Data we collect when you create an Xbox profile. You as the parent or guardian are required to consent to the collection of personal data from a child under 13 years old.
With your permission, your child can have an Xbox profile and use the online Xbox network. During the child Xbox profile creation, you will sign in with your own Microsoft account to verify that you are an adult organizer in your Microsoft family group. We collect an alternate email address or phone number to boost account security.
If your child needs help accessing their account, they will be able to use one of these alternates to validate they own the Microsoft account. Data we collect. If your child uses an Xbox console or Xbox app on another device capable of accessing the Xbox network, and that device includes a storage device hard drive or memory unit , usage data will be stored on the storage device and sent to Microsoft the next time they sign in to Xbox, even if they have been playing offline.
Xbox console diagnostic data. If your child uses an Xbox console, the console will send required data to Microsoft. Required data is the minimum data necessary to help keep Xbox safe, secure, up to date, and performing as expected.
Game captures. Any player in a multiplayer game session can record video game clips and capture screenshots of their view of the game play. If a player activates this feature, Microsoft uses the resulting text data to provide captioning of chat for players who need it. Data use. Microsoft uses the data we collect to improve gaming products and experiences— making it safer and more fun over time. Data we collect also enables us to provide your child with personalized, curated experiences.
This includes connecting them to games, content, services, and recommendations. Xbox data viewable by others. In order to help make the Xbox network a safe gaming environment and enforce the Community Standards for Xbox, we may collect and review voice, text, images, videos and in-game content such as game clips your child uploads, conversations they have, and things they post in clubs and games.
Xbox data shared with game and apps publishers. When your child uses an Xbox online game or any network-connected app on their Xbox console, PC, or mobile device, the publisher of that game or app has access to data about their usage to help the publisher deliver, support, and improve its product. Third-party publishers and developers of games and apps have their own distinct and independent relationship with users and their collection and usage of personal data is subject to their specific privacy policies.
For example, publishers may choose to disclose or display game data such as on leaderboards through their own services. You may find their policies linked from the game or app detail pages in our stores. To stop sharing game or app data with a publisher, remove its games or app from all devices where they have been installed.
Managing child settings. The dashboard allows you to review your child's personal information, have it deleted, and refuse to permit further collection or use of your child's information. Below you will find additional privacy information, such as how we secure your data, where we process your data, and how long we retain your data.
You can find more information on Microsoft and our commitment to protecting your privacy at Microsoft Privacy. Microsoft is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. When we transmit highly confidential data such as a credit card number or password over the internet, we protect it through the use of encryption.
Microsoft complies with applicable data protection laws, including applicable security breach notification laws. Personal data collected by Microsoft may be stored and processed in your region, in the United States, and in any other country where Microsoft or its affiliates, subsidiaries, or service providers operate facilities.
The storage location s are chosen in order to operate efficiently, to improve performance, and to create redundancies in order to protect the data in the event of an outage or other problem. We transfer personal data from the European Economic Area, the United Kingdom, and Switzerland to other countries, some of which have not yet been determined by the European Commission to have an adequate level of data protection. For example, their laws may not guarantee you the same rights, or there may not be a privacy supervisory authority there that is capable of addressing your complaints.
Microsoft Corporation complies with the EU-U. Privacy Shield Framework and Swiss-U. Privacy Shield Framework as set forth by the U. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom, and Switzerland to the United States, although Microsoft does not rely on the EU-U.
If third-party agents process personal data on our behalf in a manner inconsistent with the principles of either Privacy Shield framework, we remain liable unless we prove we are not responsible for the event giving rise to the damage.
The controlled U. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, visit the Privacy Shield website. If you have a question or complaint related to participation by Microsoft in the EU-U. Privacy Shield, we encourage you to contact us via our web form.
For any complaints related to the Privacy Shield frameworks that Microsoft cannot resolve directly, we have chosen to cooperate with the relevant EU Data Protection Authority, or a panel established by the European data protection authorities, for resolving disputes with EU individuals, and with the Swiss Federal Data Protection and Information Commissioner FDPIC for resolving disputes with Swiss individuals.
As further explained in the Privacy Shield Principles, binding arbitration is available to address residual complaints not resolved by other means. Microsoft is subject to the investigatory and enforcement powers of the U.
Microsoft retains personal data for as long as necessary to provide the products and fulfill the transactions you have requested, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
Because these needs can vary for different data types, the context of our interactions with you or your use of products, actual retention periods can vary significantly. We do not sell your personal data. So, we do not offer an opt-out to the sale of personal data.
You have the right to request that we i disclose what personal data we collect, use, disclose, and sell and ii delete your personal data. You may make these requests yourself or through an authorized agent. If you use an authorized agent, we provide your agent with detailed guidance on how to exercise your CCPA rights.
If you have a Microsoft account, you must exercise your rights through the Microsoft privacy dashboard , which requires you to log in to your Microsoft account.
If you have an additional request or questions after using the dashboard, you may contact Microsoft at the address in the How to contact us section, use our web form , or call our US toll free number 1. If you do not have an account, you may exercise your rights by contacting us as described above.
We may ask for additional information, such as your country of residence, email address, and phone number, to validate your request before honoring the request. You have a right not to receive discriminatory treatment if you exercise your CCPA rights.
We will not discriminate against you if you exercise your CCPA rights. Personal Information Processing. In the bulleted list below, we outline the categories of personal data we collect, the sources of the personal data, our purposes of processing, and the categories of third-party recipients with whom we share the personal data.
For a description of the data included in each category, please see the Personal data we collect section. While the bulleted list above contains the primary sources and purposes of processing for each category of personal data, we also collect personal data from the sources listed in the Personal data we collect section, such as developers who create experiences through or for Microsoft products.
Similarly, we process all categories of personal data for the purposes described in the How we use personal data section, such as meeting our legal obligations, developing our workforce, and doing research. Disclosures of personal data for business or commercial purposes. As indicated in the Reasons we share personal data section, we share personal data with third parties for various business and commercial purposes.
The primary business and commercial purposes for which we share personal data are the purposes of processing listed in the table above. However, we share all categories of personal data for the business and commercial purposes in the Reasons we share personal data section. Advertising allows us to provide, support, and improve some of our products. Microsoft does not use what you say in email, chat, video calls or voice mail, or your documents, photos, or other personal files to target ads to you.
We use other data, detailed below, for advertising in our products and on third-party properties. The ads that you see may be selected based on data we process about you, such as your interests and favorites, your location, your transactions, how you use our products, your search queries, or the content you view. The ads that you see may also be selected based on other information learned about you over time using demographic data, location data, search queries, interests and favorites, usage data from our products and sites, and the information we collect about you from the sites and apps of our advertisers and partners.
We refer to these ads as "personalized advertising" in this statement. For example, if you view gaming content on xbox. To provide personalized advertising, we combine cookies placed on your device using information that we collect such as IP address when your browser interacts with our websites.
If you opt out of receiving personalized advertising, data associated with these cookies will not be used. We may use information about you to serve you with personalized advertising when you use Microsoft services.
If you are logged in with your Microsoft account and have consented to allow Microsoft Edge to use your online activity for personalized advertising, you will see offers for products and services based on your online activity while using Microsoft Edge. To configure your privacy and ad settings for your Microsoft account with respect to your online activity across browsers, including Microsoft Edge, or when visiting third-party websites or apps, go to your dashboard at privacy.
Data collected by other advertising companies. Advertisers sometimes include their own web beacons or those of their other advertising partners within their advertisements that we display, enabling them to set and read their own cookie. Additionally, Microsoft partners with third-party ad companies to help provide some of our advertising services, and we also allow other third-party ad companies to display advertisements on our sites.
These third parties may place cookies on your computer and collect data about your online activities across websites or online services. These companies currently include, but are not limited to: AppNexus , Facebook , Media. Select any of the preceding links to find more information on each company's practices, including the choices it offers. Many of these companies are also members of the NAI or DAA , which each provide a simple way to opt out of ad targeting from participating companies.
Microsoft provides both device-based speech recognition features and cloud-based online speech recognition features. These improvements allow us to build better voice-enabled capabilities that benefit users across all our consumer and enterprise products and services. Learn more about Microsoft and your voice data. Microsoft offers preview, insider, beta or other free-of-charge products and features "previews" to enable you to evaluate them while providing Microsoft with data about your use of the product, including feedback and device and usage data.
As a result, previews can automatically collect additional data, provide fewer controls, and otherwise employ different privacy and security measures than those typically present in our products. If you participate in previews, we may contact you about your feedback or your interest in continuing to use the product after general release.
We update this privacy statement when necessary to provide greater transparency or in response to:. When we post changes to this statement, we will revise the "last updated" date at the top of the statement and describe the changes on the Change history page. If there are material changes to the statement, such as a change to the purposes of processing of personal data that is not consistent with the purpose for which it was originally collected, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification.
We encourage you to periodically review this privacy statement to learn how Microsoft is protecting your information. If you have a privacy concern, complaint, or question for the Microsoft Chief Privacy Officer or the Data Protection Officer for your region, please contact us by using our web form.
We will respond to questions or concerns as required by law and within a period no longer than 30 days. You can also raise a concern or lodge a complaint with a data protection authority or other official with jurisdiction. When Microsoft is a controller, unless otherwise stated, Microsoft Corporation and, for those in the European Economic Area, the United Kingdom, and Switzerland, Microsoft Ireland Operations Limited are the data controllers for personal data we collect through the products subject to this statement.
Our addresses are:. To find the Microsoft subsidiary in your country or region, see the list of Microsoft office locations around the world. If you would like to exercise your rights under the California Consumer Privacy Act, you may contact Microsoft at the address above, use our web form , or call our US toll free number 1. Where French law applies, you can also send us specific instructions regarding the use of your personal data after your death, by using our web form.
If you have a technical or support question, please visit Microsoft Support to learn more about Microsoft Support offerings. If you have a personal Microsoft account password question, please visit Microsoft account support. Enterprise and Developer Products are Microsoft products and related software offered to and designed primarily for use by organizations and developers.
They include:. In the event of a conflict between this Microsoft privacy statement and the terms of any agreement s between a customer and Microsoft for Enterprise and Developer Products, the terms of those agreement s will control. If any of the terms below are not defined in this Privacy Statement or the Product Terms, they have the definitions below.
When a customer tries, purchases, uses, or subscribes to Enterprise and Developer Products, or obtains support for or professional services with such products, Microsoft receives data from you and collects and generates data to provide the service including improving, securing, and updating the service , conduct our business operations, and communicate with the customer.
The Enterprise and Developer Products enable you to purchase, subscribe to, or use other products and online services from Microsoft or third parties with different privacy practices, and those other products and online services are governed by their respective privacy statements and policies. Personal Data. Customer is the controller of Personal Data and Microsoft is the processor of such data, except when a Customer acts as a processor of Personal Data, in which case Microsoft is a subprocessor or b as stated otherwise in the standard Products and Services DPA.
We use Personal Data in the least identifiable form that will support processing necessary for these business operations. We generally aggregate Personal Data before using it for our business operations, removing the ability to identify specific individuals. Administrator Data. Administrator Data is the information provided to Microsoft during sign-up, purchase, or administration of Enterprise Online Services. We use Administrator Data to provide the Enterprise Online Services, complete transactions, service the account, detect and prevent fraud, and comply with our legal obligations.
Administrator Data includes the name, address, phone number, and email address you provide, as well as aggregated usage data related to your account, such as the controls you select. Administrator Data also includes contact information of your colleagues and friends if you agree to provide it to Microsoft for the limited purpose of sending them an invitation to use the Enterprise Online Services; we contact those individuals with communications that include information about you, such as your name and profile photo.
As needed, we use Administrator Data to contact you to provide information about your account, subscriptions, billing, and updates to the Enterprise Online Services, including information about new features, security, or other technical issues.
We also contact you regarding third-party inquiries we receive regarding use of the Enterprise Online Services, as described in your agreement. You cannot unsubscribe from these non-promotional communications. We may also contact you regarding information and offers about other products and services, or share your contact information with Microsoft's partners.
Microsoft will not share your confidential information or contact information with the authorized partner unless we have sufficient rights to do so. You can manage your contact preferences or update your information in your account profile.
Payment Data. We use payment data to complete transactions, as well as to detect and prevent fraud. Support Data. Customers provide or authorize Microsoft to collect data in connection with obtaining technical support for the Enterprise Online Services. Local Software and Diagnostic Data.
Some Online Services may require, or may be enhanced by, the installation of local software e. The local software may collect Diagnostic Data as defined in the Products and Services DPA about the use and performance of that software. Bing Search Services Data. Bing Search Services, as defined in the Product Terms, use data such as search queries as described in the Bing section of this privacy statement.
Enterprise and developer software and enterprise appliances collect data to operate effectively and provide you the best experiences. The data we collect depends on the features you use, as well as your configuration and settings, but it is generally limited to device and usage data. Customers have choices about the data they provide. Here are examples of the data we collect:. Microsoft uses the data we collect from enterprise and developer software and enterprise appliances to provide and improve our products, to deliver customer support, to activate the product, to communicate with you, and to operate our business.
For detailed information about what data we collect, how we use it, and how to manage your privacy options, visit the SQL Server privacy page. HoloLens headsets are self-contained Windows computers with Wi-Fi connectivity that enable a mixed reality experience for apps and solutions. Microsoft collects diagnostic data to solve problems and to keep Windows running on HoloLens up to date, secure, and operating properly.
Learn more about Windows diagnostic data. HoloLens also processes and collects data related to the HoloLens experience and device, which include cameras, microphones, and infrared sensors that enable motions and voice to navigate. The headset's microphones enable voice commands for navigation, controlling apps, or to enter search terms. Learn more about voice data collection.
Productivity and communications products are applications, software, and services you can use to create, store, and share documents, as well as communicate with others. Microsoft , previous versions called Office , is a collection of productivity services and Office applications including Word, Excel, PowerPoint, and Outlook, among others. For more details about Outlook, see the Outlook section of this privacy statement. Microsoft is a service that is comprised of client software applications and connected online services that span many platforms and have numerous interdependent experiences.
Various Microsoft services enable you to use your file content for designs and recommendations, collaborate with others within your documents, and provide you functionality from other Microsoft products, such as Bing and Cortana, and third-party connected products.
If you work in an organization, your administrator may turn off or disable these connected services. See Account Privacy Settings for more information. Office Roaming Service. The Office Roaming Service helps keep your Microsoft settings up to date across your devices running Microsoft When you sign in to Microsoft with your Microsoft account or an account issued by your organization, the Office Client Policy Service is turned on and syncs some of your customized Microsoft settings to Microsoft servers such as a list of most recently used documents and the last location viewed within a document.
When you sign in to Microsoft on another device with the same account, the Office Roaming Service downloads your settings from Microsoft servers and applies them to the additional device.
The Office Roaming Service also applies some of your customized Microsoft settings when you sign in to Office. When you sign out of Microsoft , the Office Roaming Service removes your Microsoft settings from your device. Any changes you make to your customized Microsoft settings are sent to Microsoft servers.
Microsoft Updates. Microsoft uses services such as Click-to-Run or Microsoft AutoUpdate to provide you with security and other important updates. Click-to-Run Update Service. The Click-to-Run Update Service allows you to install certain Microsoft products over the internet. The Click-to-Run Update Service also automatically detects online updates to Click-to-Run-enabled products on your device and downloads and installs them automatically.
Translator used in Office apps is designed as a no-trace connected experience. With no trace connected experience, no portion of your translation request that gets sent to Microsoft Translator API service will be logged, your submitted text will not be used to improve the quality of the Microsoft Translator service, and there will not be any record of any portion of your data retained by Microsoft.
Diagnostic Data. Diagnostic data is used to i keep your Office apps secure and up to date; ii detect, diagnose, and remediate problems; and iii make product improvements. This data does not include a user's name or email address, the content of the user's files, or information about apps unrelated to Office. Users have a choice between two different levels of diagnostic data collection, Required and Optional.
See Diagnostic Data in Office for more information. Connected Experiences. Microsoft continues to provide more experiences in client applications that are connected to and backed by cloud-based services.
If you choose to use connected experiences, required service data will be collected to help keep these connected experiences reliable, up to date, secure, and performing as expected.
Microsoft consists of client software applications and connected experiences designed to enable you to create, communicate, and collaborate more effectively. Working with others on a document stored on OneDrive for Business or translating the contents of a Word document into a different language are examples of connected experiences.
There are two types of connected experiences. These privacy settings allow you to configure your connected experiences. For example, you can choose to enable connected experiences that download online content, but not connected experiences that analyze content.
Turning off connected experiences will also turn off additional experiences, such as document co-authoring and online file storage. But even if you use this privacy setting to turn off connected experiences, certain functionality will remain available, such as syncing your mailbox in Outlook, as well as essential services described below. Analyzing the table, detecting relations between cells, recommending value or text, and creating pivot tables. As well as graphics are very simple and easy now with Excel The presenter mode has divided into two categories for the spectators and the presenter.
You will find a bullet list and extra information on the presenter screen. Pass a fade-in list for engagements, links, and tasks. Very tablet-friendly Emails viewed in Outlook You can also view an optimized list of emails in a huge area.
Feel some smart changes in Microsoft Office Professional Plus. The ribbon bar extended with the time of need and finger touch screen. Add videos through HTML code with images. A minimalist tile design like window 8 with large, cleanly arranged icons. Microsoft Office Free Download With vary compatibility with all types of devices, the app has special compatibility with all types of Windows———-Windows 10, Windows 8.
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